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Sushi Kingdom
- Sushi Bars
- Greenville, SC
About this business
Location details
1117 Woodruff Rd, Suite A, Greenville, SC, 29607, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 2:30 p.m. 4:30 p.m. to 10:00 p.m. | |
| Tue | 11:00 a.m. to 2:30 p.m. 4:30 p.m. to 10:00 p.m. | |
| Wed | 11:00 a.m. to 2:30 p.m. 4:30 p.m. to 10:00 p.m. | |
| Thu | 11:00 a.m. to 2:30 p.m. 4:30 p.m. to 10:00 p.m. | |
| Fri | 11:00 a.m. to 11:00 p.m. | |
| Sat | 11:00 a.m. to 11:00 p.m. | |
| Sun | 12:00 p.m. to 10:00 p.m. |
RecommendedLoved this place!!!! Great Calamari and Rolls!!!
Business response:
Hi Miranda, thank you so much for the kind words. We’re very happy to hear that we share the same passion for food and that you had a great experience with us! We look forward to seeing you again.
Words cannot express my complete and utter disdain for this restaurant and the experience I had there last night. If I could give this restaurant negative one million stars it still would not even be worthy of that rating. I have never in my life experienced such a horrific and rude experience at a place of business in my life. When we entered the establishment and explained that we wanted two all you can eat sushi menus and two ala carte menus and one child’s menu. When we explained what we wanted we were accosted by a woma... read more
Business response:
Dear Caroline, we’re truly sorry for how things went during your visit. We understand how upsetting the situation must have been, and we are already addressing this with our team to make sure communication and service are handled properly. We appreciate you bringing this to our attention, and we’d like the chance to talk with you directly so we can make things right and ensure this doesn’t happen again.
I drove all the way from Anderson to have lunch here today. My oldest son and I met my youngest son and my dad there. We got there at 1:45 and they had already been inside eating. When the waitress finally came to the table after we had been sitting there 10 mins, my son and I ordered from the all you can eat lunch menu. We only ordered a couple of things each to get started and was planning to order more. I ordered a Kani salad, a hand roll, and shrimp tempura. My oldest ordered a hand roll and a soup. We finished those up ... read more
Business response:
Dear Tristin, Please accept our apologies for the experience you had at Sushi Kingdom. We strive to provide excellent service and we apologize for falling short in this instance. We will address the issues you mentioned with our staff to ensure it doesn't happen again.
1/27/24 approx 6pm Food good, service good. But extremely unprofessional to have servers vaping inside near customers and at the counter where the sushi is made. I don’t leave reviews often and almost never complain but this was unacceptable.
Business response:
Thank you for bringing this matter to our attention, William. We sincerely apologize for the unprofessional behavior you witnessed at our establishment. We take your feedback seriously and will address this issue immediately to ensure it does not happen again in the future. We appreciate your patronage and hope to have the opportunity to serve you better next time.
worst dining experience of my life. we drove 35 minutes to come here because it was recommended by our friend. It took an hour to get my first roll and my server Stefani was gone for over 40 minutes without checking on us. after asking for my food she became rude and distant and rushed us out the door. it seems that since we were a party of six she knew she was going to get 18% gratuity regardless of her service.
Business response:
Dear Shelby, We apologize for the negative experience you had at Sushi Kingdom. We strive to provide excellent service to all of our customers and we are sorry that we fell short during your visit. We appreciate your feedback and will address the issues you mentioned with our staff. Thank you for bringing this to our attention.
Poor customer service. Rude hostess. My elderly parents had a doctors appt in Greenville and thought let’s stop here afterwards. It was 2:15 pm . The menu clearly states 2:30 pm is when lunch ends. They were told they could not order sushi. At over 70, they would not have eaten a lot or taken a lot of time. Very disappointed in how they were treated. We will not be going back there.
Business response:
Hello Jennifer, Thank you for taking the time to share your experience at Sushi Kingdom. We apologize for the inconvenience your parents faced during their recent visit. We appreciate your feedback and would like to address this matter directly. Kindly reach out to us at sushikingdom.sc@gmail.com so we can gather more details and work towards a resolution. Your insights are crucial as we continuously strive to improve our services
First time, last time customer. Worst food service I have ever experienced at a restaurant. Took over 2 hours after we ordered to even receive PART of our order. Talked to the first manager and the only compensation she offered was free soft drinks! Talked to a second manager and he offered only 15% off our bills, even though not one person in our party of ten ever received their complete order. We would have just walked out at that point, but not wanting to risk a dine and dash charge we all paid. All in our party will be d... read more
Business response:
Dear Frank, We are very sorry you had to go through this experience. I know too well it’s a situation that can ruin your day. We have passed your thoughts on to the team and we’ll make sure we use this experience to grow and learn as a team.I apologize again for any inconvenience. Thank you.
waited 2 hours for our food, it was checked on and sushi chef kept saying it was being worked on. Never did receive what we ordered
Business response:
Dear Kathron, Thank you for your review, I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to our attention. We’ll strive to do better. We hope you'll come and see us again soon!
If I could leave zero stars I would. Management is absolutely incompetent. It took over an hour to get our sushi. The guy bringing out the small entrees would just throw it at you. Our server was great bless her heart. The servers are over worked and management could careless. I definitely will never be back
Business response:
Dear Anaid, We are very sorry for your experience at Sushi Kingdom. We want to assure you we are doing everything to fix the problem you experienced and make sure it does not recur. We hope you'll come and see us again!
Frequently asked questions about Sushi Kingdom
How is Sushi Kingdom rated?
Sushi Kingdom has a 4.4 star rating with 2,188 reviews.
When is Sushi Kingdom open?
Sushi Kingdom is closed now. It will open at 12:00 p.m.