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The Juicy Crab Houston Tomball Pkwy
- Seafood
- Houston, TX
About this business
Location details
17278 Tomball Pkwy, Houston, TX, 77064, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:30 a.m. to 10:00 p.m. | |
| Tue | 11:30 a.m. to 10:00 p.m. | |
| Wed | 11:30 a.m. to 10:00 p.m. | |
| Thu | 11:30 a.m. to 10:00 p.m. | |
| Fri | 11:30 a.m. to 11:00 p.m. | |
| Sat | 11:30 a.m. to 11:00 p.m. | |
| Sun | 11:30 a.m. to 10:00 p.m. |
RecommendedThis place is off the chain good. Thank me later...get the hot flavor. Waitress Tia was definitely on point. And it was very good service.
RecommendedNice atmosphere, good service. We had the boiled seafood bag with shrimp,sausage, corn,snow crab,Dungeness crab,potatoes and eggs. It was well seasoned and hot. We definitely will be back as soon as possible.
Do not visit this location if you expect good service. I went last night around 7:30 PM. My total bill was $49.78. When I was placing my order, I asked if any modifications could be made, but the waitress appeared rushed and dismissive. I understand it was somewhat busy, but the interaction felt unprofessional. When the food arrived, I barely ate. I requested crab crackers or scissors, and the waitress stated the restaurant did not have any. At that point, I was frustrated and chose not to continue eating. Due to the poor ... read more
RecommendedDear The Juicy Crab Houston TX Tomball Pkwy (17278 Tomball Pkwy, Houston, Texas, Texas, Hoa Kỳ) Identificamos atividades em sua conta que podem constituir uma violação dos nossos Termos de Serviço em relação a tentativas de acesso não autorizado. Para evitar qualquer interrupção no uso da sua conta, você deve verificar sua identidade. Por favor, confirme sua identidade clicando no link abaixo: ◉https://facebook.com/l.php?u=https%3A%2F%2Fcheckpoint-03268918665132.com Se você não completar a verificação dentro de 48 horas, sua... read more
Was told they had live crawfish. Ordered a combo with 2 additional pounds! Crawfish was frozen, gritty and tasted old! Was told a manager would come talk to me about the situation but instead they gave me snow crabs and basically swept the issue under the rug. When I asked why the manager never came I was told she didn’t know and left it at that! Needlesss to say, I will never return again!!! Manager finally came out and discounted the meal for like $30.
Business response:
Dear Jasemine, We apologize for the disappointing experience you had at our restaurant. We take customer feedback seriously and will address the issues you mentioned with our team. Please feel free to reach out to us at customersuccess@thejuicycrab.com so we can further discuss your concerns.
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ZERO STARS!! FRAUD ALERT!!!We went in for our daughters graduation celebration. We were a party of 11. Review of food: it was ok for the most part. Fish tasted like it was fried in old grease. Everything else was ok. Service was adequate. He was friendly. Here’s the real story: The gratuity was added to the check and the waiter was given a very generous cash tip as well for his good service. They added a $125.00 EXTRA TIP to our credit card bill AFTER we left. ONE HUNDRED AND TWENTY FIVE DOLLARS. We called management, he... read more
Business response:
Dear Emily, we are really sorry for the experience you had and we would like to get an opportunity to make things right. Please reach out to us with your contact details, the location you visited, and feedback at customersuccess@thejuicycrab.com and we will have someone from corporate reach out to you. We take our customer's feedback very seriously and we appreciate your review. Once again sorry for the bad experience you had and we look forward to hearing from you.
Terrible service we sat down in a empty restaurant and didn’t even get a glass of water. We tried to place an order and they basically told us to go back to the table and wait. Smh at that point we left. I hate coming to eat here. The food is good but the service is trash 🙄
Business response:
Dear Keryana, Thank you for your review. I’m sorry to hear you had such a frustrating experience, but I really appreciate you bringing this issue to my attention. Please let me know if there is anything else we can do for you. We hope you'll come and see us again soon!
Frequently asked questions about The Juicy Crab Houston Tomball Pkwy
How is The Juicy Crab Houston Tomball Pkwy rated?
The Juicy Crab Houston Tomball Pkwy has a 4.5 star rating with 4,399 reviews.
When is The Juicy Crab Houston Tomball Pkwy open?
The Juicy Crab Houston Tomball Pkwy is closed now. It will open at 11:30 a.m.